Last updated: August 19, 2026
This Refund Policy applies to all subscription plans and services purchased from Local Setup (“Local Setup,” “we,” “us,” or “our”) through localsetupco.com. Please read this policy carefully before purchasing. If you have questions, contact us using the information at the bottom of this page.
1. 3-Business-Day Satisfaction Guarantee
If you are not satisfied with your purchase, you may request a full refund of your one-time setup fee and first billing period within 3 business days of your original purchase date. We typically begin and complete initial listing setup within this same window, so please contact us promptly if you’d like to request a refund under this guarantee.
2. Monthly Plan Cancellations
Monthly subscribers may cancel at any time. Cancellation stops future billing, and your service will remain active through the end of the current paid billing period. We do not provide partial or prorated refunds for the current month once it has been billed, except as described in Section 1 above.
3. Annual Plan Cancellations
Annual subscribers may cancel at any time. If you cancel after the 3-business-day guarantee period, we will issue a prorated refund for any full unused months remaining in your annual term, calculated from the date we receive your cancellation request. Partial months are not refunded.
4. Setup Fee
The one-time setup fee covers the labor involved in configuring, optimizing, and submitting your business listings. Once this work has begun, the setup fee becomes non-refundable, except during the 3-business-day satisfaction guarantee window described in Section 1. Customers who redeem a valid promotional code that waives the setup fee are not charged this fee and are not eligible for a related refund.
5. How to Request a Refund or Cancellation
To cancel your subscription or request a refund, please submit a support ticket through our website’s contact form, or email us directly. Please include the name and email address associated with your account. We aim to respond to all requests within 2 business days.
6. Exceptions
We reserve the right to decline refund requests in cases of suspected abuse of this policy, violation of our Terms and Conditions, or fraudulent chargebacks. Refunds are issued to the original payment method used at checkout.
7. Changes to This Policy
We may update this Refund Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Continued use of our services after changes are posted constitutes acceptance of the revised policy.
8. Contact Us
Local Setup
For questions about this Refund Policy, please reach out through our website’s contact form.
Disclaimer: This Refund Policy is provided for general informational purposes and does not constitute legal advice. We recommend consulting a qualified attorney to ensure this policy fully meets the legal requirements applicable to your business.